Does the system cost anything?
Your babytoch membership and email notifications are all provided to you at no cost. If you have needs or preferences to customize your announcement we'll be happy to serve your specific needs.
What options are available?
You can send out an alert for your announcement through email, text messaging or the system will call your family and friends. Also, customize your account with longer talk time for the messages, 800 number and pre-order an MP3 file of your entire outgoing/incoming message collection.
How do I buy a gift card?
Just click on any of the purple packages or use step 4 of the sign-up process.
Can I update my account at any time?
Yes, just enter your pin # and update your account details.
Who do I contact for technical support?
info@babytoch.com
Can I order a CD at anytime?
Yes, just click on any of the purple packages! Send the service to a friend!
If I delete a message can it be recovered?
No, please save all messages and delete them after you order your keepsake MP3 file. Feel free to make as many copies of your babytoch account to share with family and friends.
Can parents expecting an adopted baby/child join too?
Sure! This can be the best way to share the information quickly and accurately across time zones and difficult travel situations.
How is my family's private information protected?
The Babytoch system and your private information is protected and encoded and stored on secure servers.
How long will my messages stay on the system?
1 month after your account is closed. There is a research fee for MP3 files ordered after the account is closed.